ببليوغرافيا الكتب الإنجليزية

فهرسة أكثر من أربعة ملايين وثلاثمائة ألف كتاب باللغة الإنجليزية مع ترجمة العنوان واسم المؤلف للغة العربية

The call center handbook / Keith Dawson

Arabic Title : كتيب مركز الاتصال: [الدليل الكامل للبدء، تشغيل وتحسين مركز الاتصال الخاص بك]
BNB number : GBA3U9480
Date published : 2004
Has extent : 283 p.
ISBN : 1578203058
ISBN10 : 1578203058
Author : Dawson, Keith
Title : The call center handbook : [the complete guide to starting, running and improving your call center]
Subject : 338.4738464068
Management information systems
Call centers--Management
Customer services--Management
Creator : Dawson, Keith
Has carrier type : volume
Has content type : text
Has media type : unmediated
Description : Includes index.
Identifier : http://bnb.data.bl.uk/id/resource/GBA3U9480
Language : http://lexvo.org/id/iso639-3/eng
Publication : San Francisco, Calif. : CMP ; London : McGraw-Hill, distributor, 2004
Url : 006946793
Book Image

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