ببليوغرافيا الكتب الإنجليزية
فهرسة أكثر من أربعة ملايين وثلاثمائة ألف كتاب باللغة الإنجليزية مع ترجمة العنوان واسم المؤلف للغة العربية
The call center handbook / Keith Dawson
| Arabic Title : | كتيب مركز الاتصال: الدليل الكامل لبدء تشغيل ومركز الاتصال وتحسينه |
| BNB number : | GBB8A7513 |
| Date published : | 2007 |
| Has extent : | 1 online resource. |
| ISBN : | 9781482280623 1482280620 |
| ISBN10 : | 1482280620 |
| Author : | Dawson, Keith |
| Title : | The call center handbook : the complete guide to starting, running and improving your call center |
| Subject : | 658.05 Telecommunication systems Customer services--Communication systems Call centers--United States Marketing--Communication systems Business--Communication systems Telephone systems Management information systems |
| Creator : | Dawson, Keith |
| Has carrier type : | online resource |
| Has content type : | text |
| Has media type : | computer |
| Description : | Originally published in print: New York, NY : Telecom Books and Flatiron Publishing, 1998. |
| Identifier : | http://bnb.data.bl.uk/id/resource/GBB8A7513 |
| Language : | http://lexvo.org/id/iso639-3/eng |
| Publication : | London : CRC Press, 2007? |
| Url : | http://bnb.data.bl.uk/id/resource/018866195 |
