ببليوغرافيا الكتب الإنجليزية
فهرسة أكثر من أربعة ملايين وثلاثمائة ألف كتاب باللغة الإنجليزية مع ترجمة العنوان واسم المؤلف للغة العربية
Does it take emotional intelligence to work in a call centre? / Malcolm Higgs
| Arabic Title : | هل يتطلب الأمر ذكاء عاطفي للعمل في مركز اتصال؟ : دراسة العلاقة بين الذكاء العاطفي والأداء الفردي في مراكز الاتصال بالمملكة المتحدة |
| BNB number : | GBA320493 |
| Date published : | 2002 |
| Has extent : | 39 p. |
| Has note on contents : | Includes bibliographical references. |
| ISBN : | 1861811470 |
| ISBN10 : | 1861811470 |
| Author : | Higgs, Malcolm |
| Title : | Does it take emotional intelligence to work in a call centre? : a study of the relationship between emotional intelligence and individual performance in UK call centres |
| Contributor : | Henley Management College |
| Subject : | Emotional intelligence--Measurement Call centers--Employees Social maturity scales |
| Creator : | Higgs, Malcolm |
| Has carrier type : | volume |
| Has content type : | text |
| Has media type : | unmediated |
| Identifier : | http://bnb.data.bl.uk/id/resource/GBA320493 |
| Language : | http://lexvo.org/id/iso639-3/eng |
| Publication : | Henley : Henley Management College, 2002 |
| Url : | 008403833 |
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